Shipping / cancellation
For reasons of sustainability, we send
every parcel CO2-neutrally with DHLGOGREEN.
In the check-out you will automatically be shown the appropriate shipping method.
|Shipping zone||Shipping costs||Tracking code||Parcel insurance||Minimum order value|
|Europe||10,00 €||Yes||Yes||69,00 €|
|Africa||10,00 €||default||default||60,00 €|
|U.S.A.||10,00 €||default||default||60,00 €|
Even though we currently do not ship directly to Switzerland, it is possible to ship to parcel pick-up stations near the border in Germany and Austria.
We consciously do not work together with big e-commerce logistics providers, but instead pack our orders by hand and ship them on our own. Therefore we cannot offer 24-hour delivery, as is often the case with large corporations.
Usually, our inner-German DHL parcels should reach you within 2 to 3 working days. Shipping to other countries can usually take up to 7 days, depending on the destination country.
You will receive a tracking number (tracking code) after your order, depending on your chosen shipping method.
RIGHT OF REVOCATION
You have the right to cancel this contract within 14 days without stating reasons. The revocation period lasts 14 days beginning on the day on which you (or a third party designated by you, who is not the carrier) has taken possession of the goods.
In order to exercise your right of revocation, you must inform us
LITTLE ASHÈ, CEO David Amoateng, Osterbrook 3, 20537 Hamburg
of your decision to revoke this contract by means of a clear statement.
(for example with a letter sent by post or via e-mail)
You can use the attached sample cancellation form, but this is not mandatory. You can use the sample cancellation form or provide any other clear statement.
If you make use of this option, we will immediately (for example by e-mail) send you a confirmation of receiving such a revocation.
In order to comply with the revocation period, it is sufficient that you send your statement regarding your exercise of the right of revocation before the end of the revocation period.
sample cancellation form
If you want to revoke the contract, please copy this text and send it back to us in full:
To: LITTLE ASHÉ
CEO David Amoateng
I, ___________________, hereby revoke the contract I have concluded for the purchase of the following goods:
Order date: _________________
Date of receipt: _________________
Name of the consumer:
Address of the consumer:
Signature of the consumer: (only on paper)
Consequences of revocation
If you revoke this contract, we shall refund to you all payments we have received from you, including delivery charges (except for any additional costs arising from your choice of a different method of delivery to the low-cost standard delivery offered by us), without delay and at the latest within 14 days of the date on which we receive notification of your revocation of this contract.
For this refund, we will use the same method of payment that you used for the original transaction, unless specifically agreed otherwise with you; in no event will you be charged for this refund.
We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without delay and in any case within 14 days at the latest from the day on which you inform us of the revocation of this contract. This period shall be complied with if you dispatch the goods before the expiry of the 14-day period. The consumer shall bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties or functionality.
The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is essential or which are unambiguously tailored to the personal needs of the consumer.
To exercise your right of revocation, you can use the specified sample revocation form. The disregard however, has no consequences for your legal rights, in particular your legal right of revocation as well as your warranty rights.